At Divyaki, we're committed to providing the best possible support to our customers. If you have any questions about your order, our products, shipping, returns, or anything else, we're here to help.
We aim to respond to all customer inquiries as quickly as possible.
Customer Support
For any questions or assistance regarding:
- Product Information
- Order Status
- Shipping & Delivery
- Returns & Refunds
- Payment Issues
- General Inquiries
Please contact us at:
📧 Email:
contact@divyaki.com
We typically respond within 24–48 business hours.
Customer Support Hours
Monday – Saturday
10:00 AM – 7:00 PM (IST)
Support requests received outside business hours will be responded to on the next working day.
Before Contacting Us
To help us assist you faster, please include the following details in your email whenever applicable:
- Order Number
- Full Name
- Email Address used for the order
- Brief description of your query
- Photos or videos (if reporting a damaged or incorrect product)
Providing complete information helps us resolve your request more efficiently.
Business Communication
For business collaborations, partnerships, or media inquiries, please contact:
Response Time
We strive to respond to all emails within 24–48 business hours. During festivals, sales, or high-volume periods, response times may be slightly longer.
Thank You
Thank you for choosing Divyaki. We appreciate your trust and are committed to providing you with excellent service and support throughout your shopping experience.
This page is suitable for a Shopify store and uses only your support email, contact@divyaki.com, without requiring a phone number or address.