Last Updated: August 2026
At Divyaki, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.divyaki.com or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or place an order on Divyaki, we may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Order Details
- Payment Information (processed securely through our payment partners)
- Device Information
- Browser Information
- IP Address
- Cookies and Website Usage Data
We only collect information necessary to provide our services and improve your shopping experience.
How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Deliver products to your address.
- Send order confirmations and shipping updates.
- Respond to customer inquiries.
- Improve our website and customer experience.
- Prevent fraud and unauthorized transactions.
- Comply with legal obligations.
- Send promotional emails or offers if you choose to receive them.
Payment Security
Divyaki does not store your debit card, credit card, UPI PIN, or banking credentials.
Payments are securely processed by trusted third-party payment gateways that follow industry-standard security practices.
Cookies
Our website uses cookies to:
- Remember your preferences.
- Improve website performance.
- Analyze visitor behavior.
- Enhance your shopping experience.
You may disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
We may use trusted third-party service providers to operate our business, including:
- Payment gateways
- Shipping partners
- Analytics providers
- Marketing platforms
- Customer support services
These providers receive only the information necessary to perform their services and are expected to maintain appropriate security measures.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
While we strive to use commercially acceptable methods to protect your data, no method of internet transmission or electronic storage is completely secure.
Marketing Communications
If you subscribe to our newsletters or promotional updates, we may send emails regarding:
- New product launches
- Exclusive offers
- Festival promotions
- Company updates
You may unsubscribe at any time by clicking the unsubscribe link in our emails.
Your Rights
You may request to:
- Access your personal information.
- Correct inaccurate information.
- Update your account details.
- Request deletion of your personal information where legally applicable.
To make any such request, please contact us using the email provided below.
Children's Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.
Product Information
Divyaki products are intended for religious, devotional, and spiritual purposes unless otherwise stated.
Individual experiences may vary. Product descriptions are provided for informational purposes and should not be interpreted as medical or therapeutic claims.
Data Retention
We retain customer information only for as long as necessary to:
- Complete orders
- Provide customer support
- Maintain transaction records
- Comply with applicable legal and tax requirements
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.
Any updates will be posted on this page with the revised "Last Updated" date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:
Divyaki
Email: contact@divyaki.com
This Privacy Policy applies solely to www.divyaki.com and all products and services offered through the Divyaki website.