Shipping Policy

Last Updated: August 2026

Thank you for shopping with Divyaki. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy before placing your order.

Order Processing

  • Orders are usually processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During festivals, sales, or high-order periods, processing may take slightly longer.

Shipping Time

Estimated delivery times are:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Areas: 5–10 business days

These are estimated delivery times and may vary depending on your location and courier service.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.
  • From time to time, Divyaki may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking details.

You can use the tracking number to monitor your shipment through our courier partner's website.

Delivery

Please ensure that your shipping address, phone number, and other delivery information are accurate before placing your order.

If incorrect information is provided, delivery delays or failed deliveries may occur.

Delivery Delays

While we make every effort to deliver your order on time, delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier partner delays
  • Government restrictions
  • Incorrect shipping information provided by the customer

Divyaki is not responsible for delays caused by circumstances beyond our reasonable control.

Failed Delivery Attempts

Our courier partner may attempt delivery multiple times.

If delivery cannot be completed because:

  • the customer is unavailable,
  • the address is incorrect,
  • the package is refused,

the order may be returned to us. Additional shipping charges may apply for re-dispatch.

Damaged or Incorrect Orders

If you receive:

  • a damaged product,
  • a defective product,
  • or the wrong product,

please contact us within 48 hours of delivery.

Kindly include:

  • Your Order Number
  • Photos of the package and product
  • An unboxing video (if available)

This helps us verify the issue and resolve it as quickly as possible.

Order Cancellation

Orders may be cancelled only before they are shipped.

Once an order has been dispatched, cancellation is no longer possible.

Please refer to our Refund Policy for more information.

International Shipping

Currently, Divyaki ships only within India.

International shipping is not available at this time.

Contact Us

For any shipping-related questions or assistance, please contact us:

Divyaki

Email: contact@divyaki.com

We appreciate your trust in Divyaki and are committed to ensuring that every order reaches you safely and efficiently.